Privacy Policy

Overview

Institute Success operates institutesuccess.com and is committed to handling the information you share with us responsibly. This policy describes what data we collect, why we collect it, and how we keep it safe. By using our site, you agree to the practices described here.

If you have questions that this policy doesn't answer, reach out directly at support@institutesuccess.com.

Information We Collect

We collect information in two ways: automatically as you browse the site, and directly when you choose to share it with us.

Automatically collected data

When you visit our site, standard web technologies record information such as your IP address, browser type, device, pages visited, and time spent on each page. We use Google Analytics to aggregate this browsing data so we can understand how people use the site and improve it over time. Cookies and tracking pixels may also be set to enable features like social media retargeting. Third-party advertisers may deploy their own tracking technologies, which are governed by their own privacy policies.

Information you provide

When you fill out a contact form, request information about a program, or subscribe to communications, we collect the details you enter — typically your name, email address, and any message you include. You're never required to share more than what a given form asks for.

How We Use Your Information

• To respond to inquiries and provide the programs or services you've requested
• To send relevant communications about Institute Success programs, resources, and updates
• To analyze site traffic and improve the usability of our pages
• To comply with legal obligations and enforce our policies

We do not sell, rent, or lease your personal information or email address to third parties.

Email Communications

Every marketing or promotional email we send includes a clear unsubscribe link. We comply fully with the CAN-SPAM Act — you can opt out of commercial messages at any time and we'll honor that request promptly.

For visitors outside the EU: by submitting your contact information on our site, you may be enrolled in relevant communications. You can unsubscribe at any time using the link in any email.

For EU visitors: we will not add you to any mailing list without your explicit, affirmative consent.

Cookies & Tracking Technologies

Cookies are small text files stored in your browser that help us recognize returning visitors, remember preferences, and measure site performance. Tracking pixels work similarly — they're small transparent images embedded in pages or emails that confirm a page was loaded.

You can configure your browser to block or delete cookies at any time. Keep in mind that some site features may not work as expected if cookies are disabled.

Children's Privacy

If you believe a child under 13 has provided us with personal information, please contact us at support@institutesuccess.com and we'll address it right away.

Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. That said, no method of transmission over the internet is completely secure. We work to protect your data, but we can't guarantee absolute security.

Your Rights

If you are located in the European Union, you have specific rights under the General Data Protection Regulation (GDPR). You may request to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Erase your data (the "right to be forgotten")
• Restrict how we process your data in certain circumstances
• Receive a copy of your data in a portable format

To exercise any of these rights, contact us at support@institutesuccess.com. We'll respond within the timeframe required by applicable law.

Changes to This Policy

We may update this privacy policy from time to time as our practices evolve or as required by law. When we do, we'll revise the effective date at the top of the page. We encourage you to review this page periodically to stay informed.

Contact Us

If you have questions about this privacy policy or how your information is handled, we're happy to talk.