Team Insights

Morris-Jenkins HVAC Service Team

Updated October 13, 2021

Team DISC

D
I
S
C
Extrovert
People
Introvert
Task

Decisiveness

How team members tend to approach problems and make decisions

Higher D Styles

Tend to solve new problems very quickly and assertively. They take an active and direct approach to obtaining results. The key here is new problems such as those that are unprecedented or haven't happened before. There may also be an element of risk in taking the wrong approach or developing an incorrect solution, but those with a High D score are willing to take those risks, even if they may be incorrect.

Lower D Styles

Tend to solve new problems in a more deliberate, controlled, and organized manner. Again, the key here is new and unprecedented problems. The Lower D style will solve routine problems very quickly because the outcomes are already known. But, when the outcomes are unknown and the problem is an uncertain one, the Lower D style will approach the new problem in a calculated and deliberate manner by thinking things through very carefully before acting.

Interactivity

How team members tend approach to interacting with people and display of emotions

Higher I Styles

Tend to meet new people in an outgoing, gregarious, and socially assertive manner. The key here is new people whom one hasn't met before. Many other styles are talkative, but more so with people that they've known for some time. The Higher I scores are talkative, interactive and open even with people whom they have just initially met. People scoring in this range may also be a bit impulsive. Generally speaking, those with the Higher I scores are generally talkative and outgoing.

Lower I Styles

Tend to meet new people in a more controlled, quiet and reserved manner. Here's where the key word "new people" enters the equation. Those with Lower I scores are talkative with their friends and close associates, but tend to be more reserved with people they've just recently met. They tend to place a premium on the control of emotions, and approach new relationships with a more reflective approach than an emotional one.

Stability

How team members tend to approach the pace of the work environment

Higher S Styles

Tend to prefer a more controlled, deliberative and predictable environment. They place a premium on security of a work situation and disciplined behavior. They also tend to show a sense of loyalty to a team or organization, and as a result, may have a greater longevity or tenure in a position than some other styles. They have an excellent listening style and are very patient coaches and teachers for others on the team.

Lower S Styles

Tend to prefer a more flexible, dynamic, unstructured work environment. They value freedom of expression and the ability to change quickly from one activity to another. They tend to become bored with the same routine that brings security to the Higher S traits. As a result, they will seek opportunities and outlets for their high sense of urgency and high activity levels, as they have a preference for spontaneity.

Cautiousness

How team members tend to approach standards, procedures, and expectations

Higher C Styles

Tend to adhere to rules, standards, procedures, and protocol set by those in authority whom they respect. They like things to be done the right way according to the operating manual. "Rules are made to be followed" is an appropriate motto for those with higher C scores. They have some of the highest quality control interests of any of the styles and frequently wish others would do the same.

Lower C Styles

Tend to operate more independently from the rules and standard operating procedures. They tend to be bottom-line oriented. If they find an easier way to do something, they'll do it by developing a variety of strategies as situations demand. To the Lower C scores, rules are only guidelines, and may be bent or broken as necessary to obtain results.

Team Values

Very Low Low Average High Very High
Aesthetic balance, harmony and form
Economic economic or practical returns
Individualistic stand out as independent and unique
Political be in control or have influence
Altruist humanitarian efforts or to help others altruistically
Regulatory establish order, routine and structure
Theoretical knowledge, learning and understanding

Cody Kersey

DISC Style

Values/Drivers

Very LowAesthetic Not into artistic expression, or achieving balance and harmony in life. All about the utilitarian, bottom-line results.
Very HighEconomic Very competitive and bottom-line oriented.
Very HighIndividualistic Demonstrates high independence and project self-confidence.
Very HighPolitical Very strong leader, and able to take control of a variety of initiatives and maintain control.
LowAltruist Won't be taken advantage of and protect own turf and that of the team or organization.
AverageRegulatory Able to balance and understand the need to have structure and order, but not paralyzed without it.
HighTheoretical Has a high interest level in understanding all aspects of a situation or subject.

Things to do to effectively communicate with Cody Kersey:

  • Be efficient: Hit the major points first.
  • Provide immediate incentives for willingness to help on the project.
  • Be certain to conclude the communication with some modes of action and specific next-steps for all involved.
  • Ask for input regarding people and specific assignments.
  • Get to the point quickly and don't ramble.
  • Don't get off the track and talk about other issues or items.
  • Put the details in writing, but don't plan on discussing them too much.

Things to avoid to effectively communicate with Cody Kersey:

  • Don't forget or lose things necessary for the meeting or project.
  • Don't be short-tempered, cold, or tight-lipped.
  • Don't 'dream' too much with the team or you'll lose time.
  • Don't leave decisions hanging in the air.
  • Avoid leaving loopholes or vague issues hanging in the air.
  • Don't talk down to anyone.
  • Don't make decisions for anyone.

Corey Evans

DISC Style

Values/Drivers

LowAesthetic Has a bottom-line approach focusing on functionality over form or aesthetics.
Very HighEconomic Very competitive and bottom-line oriented.
AverageIndividualistic Not an extremist and able to balance the needs of both others and self.
Very HighPolitical Very strong leader, and able to take control of a variety of initiatives and maintain control.
Very LowAltruist Guards trust level so as not to get burned, either self or team.
HighRegulatory Strong preference for following established systems or creating them if none present.
HighTheoretical Has a high interest level in understanding all aspects of a situation or subject.

Things to do to effectively communicate with Corey Evans:

  • Provide assurances about input and decisions.
  • Provide clear, specific solutions, and support your position.
  • Approach issues in a straightforward, direct and factual way.
  • Present your ideas and opinions in a nonthreatening way.
  • If you say you're going to do something, do it.
  • Do your homework, because others will have already done their share of it.
  • Provide logical and practical evidence to support your position.

Things to avoid to effectively communicate with Corey Evans:

  • Don't be disorganized or sloppy.
  • Don't be careless or haphazard.
  • Don't force others to agree quickly with your objectives and position; provide some time to warm up to the ideas and for mutual ownership.
  • Don't leave things up in the air, or to work out by chance.
  • Don't offer promises you can't keep.
  • Don't be unrealistic with deadlines.
  • Don't use unreliable evidence or testimonials.

Darryl Harper

DISC Style

Values/Drivers

HighAesthetic Very much prefers form, harmony and balance. Likely a strong advocate for green initiatives and protecting personal time and space.
Very HighEconomic Very competitive and bottom-line oriented.
AverageIndividualistic Not an extremist and able to balance the needs of both others and self.
LowPolitical Supportive of the efforts of the team; no hidden agendas. Willing to surrender control.
HighAltruist Has a high desire to help others learn, grow, and develop.
AverageRegulatory Able to balance and understand the need to have structure and order, but not paralyzed without it.
AverageTheoretical Able to balance the quest for understanding and knowledge with the practical needs of a situation.

Things to do to effectively communicate with Darryl Harper:

  • Provide clear, specific solutions, and support your position.
  • If you agree with the outcome, follow through and do what you say you will do.
  • If you say you're going to do something, do it.
  • Be certain to emphasize next action-steps.
  • Allow time to verify the issues and potential outcomes.
  • Present your ideas and opinions in a non-threatening way.
  • Outline individual tasks and responsibilities in writing.

Things to avoid to effectively communicate with Darryl Harper:

  • Don't force others to agree quickly with your objectives and position. Provide some time to warm up to the ideas.
  • Don't legislate.
  • Don't stick to a strictly business agenda. Loosen up a little.
  • Don't leave things up in the air, or to work out by chance.
  • Avoid being impersonal or judgmental.
  • Don't be unrealistic with deadlines.
  • If you disagree, don't let it reflect on others personally, and don't let it affect the relationship.

John Sorrell

DISC Style

Values/Drivers

Very HighAesthetic Places great importance in finding a good work-life balance, creating more than destroying and artistic self expression.
Very HighEconomic Very competitive and bottom-line oriented.
Very LowIndividualistic Has a very high service orientation and are able to provide follow-through and support efforts.
AveragePolitical Flexible, able to take or leave the power or clout that comes with the job title or assignment.
AverageAltruist Concerned for others without giving everything away; a stabilizer.
HighRegulatory Strong preference for following established systems or creating them if none present.
AverageTheoretical Able to balance the quest for understanding and knowledge with the practical needs of a situation.

Things to do to effectively communicate with John Sorrell:

  • Present your ideas and opinions in a nonthreatening way.
  • Observe for possible areas of disagreement as some may not be verbal about them.
  • Prepare your case in advance; don't 'wing-it' using charm alone.
  • Be accurate and realistic, don't over-inflate ideas or outcomes.
  • If you agree with the outcome, follow through and do what you say you will do.
  • If you disagree with the direction, make an organized presentation of your position.
  • Provide clear, specific solutions, and support your position.

Things to avoid to effectively communicate with John Sorrell:

  • Don't make decisions for others.
  • Don't fail to follow through. If you say you're going to do something, do it.
  • Don't be disorganized or sloppy.
  • Don't offer promises you can't keep.
  • If you disagree don't let it reflect on others personally, and don't let it affect the relationship.
  • Don't leave the idea or plan without backup support.
  • Don't be vague or ambiguous.

Mark Cagle

DISC Style

Values/Drivers

Very LowAesthetic Not into artistic expression, or achieving balance and harmony in life. All about the utilitarian, bottom-line results.
Very HighEconomic Very competitive and bottom-line oriented.
LowIndividualistic Able to support the efforts of the team without demanding the limelight; a supportive team player.
Very HighPolitical Very strong leader, and able to take control of a variety of initiatives and maintain control.
LowAltruist Won't be taken advantage of and protect own turf and that of the team or organization.
AverageRegulatory Able to balance and understand the need to have structure and order, but not paralyzed without it.
HighTheoretical Has a high interest level in understanding all aspects of a situation or subject.

Things to do to effectively communicate with Mark Cagle:

  • Begin with a brief but personal comment or icebreaker.
  • Be candid, open, and sincere.
  • Provide specifics about probability of success or effectiveness of options.
  • Provide details of the problem or issue in writing.
  • Be clear, specific, brief, and to the point.
  • Persuade by referring to objectives and results.
  • Watch carefully for early signs of disagreement or dissatisfaction.

Things to avoid to effectively communicate with Mark Cagle:

  • Don't pretend to be an expert if you are not.
  • Don't be vague.
  • Don't be demanding or domineering.
  • Be disorganized.
  • Don't ask rhetorical questions, or useless ones.
  • Don't manipulate or bully him into agreeing.
  • Don't patronize or demean.

Matt Todd

DISC Style

Values/Drivers

Very HighAesthetic Places great importance in finding a good work-life balance, creating more than destroying and artistic self expression.
Very HighEconomic Very competitive and bottom-line oriented.
HighIndividualistic Has no problem standing up for your own rights and may impart this energy into others as well.
AveragePolitical Flexible, able to take or leave the power or clout that comes with the job title or assignment.
LowAltruist Won't be taken advantage of and protect own turf and that of the team or organization.
AverageRegulatory Able to balance and understand the need to have structure and order, but not paralyzed without it.
HighTheoretical Has a high interest level in understanding all aspects of a situation or subject.

Things to do to effectively communicate with Matt Todd:

  • If you agree with the outcome, follow through and do what you say you will do.
  • Stick to business matters only.
  • Present your items in a logical way.
  • Ask 'what' oriented questions that close the issue or topics.
  • Be prepared for some start-stop events, due to potential indecision from keeping the data-gate open for more information.
  • Be prepared to handle some objections.
  • Motivate and persuade by referring to objectives and expected results.

Things to avoid to effectively communicate with Matt Todd:

  • Don't be careless or haphazard.
  • Don't be sloppy or disorganized.
  • Avoid leaving loopholes or vague issues hanging in the air.
  • Avoid wild speculations without factual support.
  • Don't push too hard.
  • Avoid asking rhetorical questions, or useless ones.
  • When disagreeing, don't let it reflect on others personally.

Michael Queen

DISC Style

Values/Drivers

AverageAesthetic Able to appreciate the benefit for balance and harmony without losing sight of the practical side of things.
AverageEconomic Able to perceive and create a balance between the need for economic return and other needs as well.
AverageIndividualistic Not an extremist and able to balance the needs of both others and self.
HighPolitical Able to accept the credit or take the blame with a 'the buck stops here' attitude.
AverageAltruist Concerned for others without giving everything away; a stabilizer.
AverageRegulatory Able to balance and understand the need to have structure and order, but not paralyzed without it.
Very HighTheoretical Passionate about learning for its own sake. Continually in learning mode and bringing a very high degree of technical or knowledge base credibility.

Things to do to effectively communicate with Michael Queen:

  • Plan some extra time in your schedule for talking, relating, and socializing.
  • If you disagree with the direction, make an organized presentation of your position.
  • Free-up enough to be engaging, stimulating, and fast-paced.
  • Offer input on how to make the ideas become reality.
  • If you agree with the outcome, follow through and do what you say you will do.
  • Be certain that the information you have is credible.
  • Do your homework because that will be critical to the success of the conversation or meeting.

Things to avoid to effectively communicate with Michael Queen:

  • Don't fail to follow through. If you say you're going to do something, do it.
  • Don't be vague about what's expected of either of you.
  • Don't be dogmatic.
  • Don't talk down to anyone.
  • Don't rush the issues or the decision-making process until you have buy-in.
  • Don't legislate.
  • Leave things up in the air, or to work out by chance.

Randy Tooker

DISC Style

Values/Drivers

AverageAesthetic Able to appreciate the benefit for balance and harmony without losing sight of the practical side of things.
AverageEconomic Able to perceive and create a balance between the need for economic return and other needs as well.
AverageIndividualistic Not an extremist and able to balance the needs of both others and self.
Very HighPolitical Very strong leader, and able to take control of a variety of initiatives and maintain control.
HighAltruist Has a high desire to help others learn, grow, and develop.
AverageRegulatory Able to balance and understand the need to have structure and order, but not paralyzed without it.
AverageTheoretical Able to balance the quest for understanding and knowledge with the practical needs of a situation.

Things to do to effectively communicate with Randy Tooker:

  • Offer input on how to make the ideas become reality.
  • Put the details in writing, but don't plan on discussing them too much.
  • Be certain that individual responsibilities are clear and there are no ambiguities.
  • Plan some extra time in your schedule for talking, relating, and socializing.
  • Provide clear, specific solutions, and support your position.
  • Provide immediate incentives for willingness to help on the project.
  • Provide testimonials from people seen as important and prominent.

Things to avoid to effectively communicate with Randy Tooker:

  • Don't 'dream' too much together or you'll lose time.
  • Be certain all decision-points have reached closure and action-plans are the result.
  • Don't be vague or ambiguous.
  • Don't be short-tempered, cold, or tight-lipped.
  • Don't leave the idea or plan without backup support.
  • Don't rush into business or the agenda; provide some time to break the ice.
  • If you disagree, don't let it reflect on others personally, and don't let it affect the relationship.

Rick Crenshaw

DISC Style

Values/Drivers

HighAesthetic Very much prefers form, harmony and balance. Likely a strong advocate for green initiatives and protecting personal time and space.
AverageEconomic Able to perceive and create a balance between the need for economic return and other needs as well.
AverageIndividualistic Not an extremist and able to balance the needs of both others and self.
AveragePolitical Flexible, able to take or leave the power or clout that comes with the job title or assignment.
Very HighAltruist Has a very high sincerity-factor and a high empathy for others' needs.
Very HighRegulatory Well disciplined, and follow standard operating protocol and traditional ways.
Very LowTheoretical Doesn't get bogged down in details and minutia.

Things to do to effectively communicate with Rick Crenshaw:

  • Ask for input regarding people and specific assignments.
  • Plan some extra time in your schedule for talking, relating, and socializing.
  • Be certain to emphasize next action steps.
  • Free-up enough to be engaging, stimulating, and fast-paced.
  • Join in and talk positively about people and their goals.
  • Use a thoughtful and logical approach to discussing ideas and options.
  • If you disagree with the direction, make an organized presentation of your position.

Things to avoid to effectively communicate with Rick Crenshaw:

  • Be certain all decision-points have reached closure and action-plans are the result.
  • Don't be short-tempered, cold, or tight-lipped.
  • Don't talk down to anyone.
  • Don't be dogmatic.
  • Don't legislate.
  • Leave things up in the air, or to work out by chance.
  • Don't use someone else's opinions as evidence.

Tanner McAbee

DISC Style

Values/Drivers

AverageAesthetic Able to appreciate the benefit for balance and harmony without losing sight of the practical side of things.
LowEconomic A team player and may put others' needs before self.
AverageIndividualistic Not an extremist and able to balance the needs of both others and self.
HighPolitical Able to accept the credit or take the blame with a 'the buck stops here' attitude.
HighAltruist Has a high desire to help others learn, grow, and develop.
HighRegulatory Strong preference for following established systems or creating them if none present.
AverageTheoretical Able to balance the quest for understanding and knowledge with the practical needs of a situation.

Things to do to effectively communicate with Tanner McAbee:

  • Provide testimonials from people he sees as important and prominent.
  • Break the ice with a brief personal comment.
  • Put the details in writing, but don't plan on discussing them too much.
  • Provide assurances about his input and decisions.
  • Be certain to emphasize next action-steps.
  • Tanner will follow through on his part; you be certain to follow through on your part.
  • Be candid, open, and patient.

Things to avoid to effectively communicate with Tanner McAbee:

  • Don't legislate.
  • Don't manipulate or bully him into agreeing.
  • Don't threaten with position or power.
  • Don't offer assurances and guarantees you can't fulfill.
  • Don't talk down to him.
  • Don't 'dream' too much with him or you'll lose time.
  • Don't patronize or demean him by using incentives or subtlety.

Travis Kimbrell

DISC Style

Values/Drivers

LowAesthetic Has a bottom-line approach focusing on functionality over form or aesthetics.
AverageEconomic Able to perceive and create a balance between the need for economic return and other needs as well.
AverageIndividualistic Not an extremist and able to balance the needs of both others and self.
HighPolitical Able to accept the credit or take the blame with a 'the buck stops here' attitude.
AverageAltruist Concerned for others without giving everything away; a stabilizer.
HighRegulatory Strong preference for following established systems or creating them if none present.
Very HighTheoretical Passionate about learning for its own sake. Continually in learning mode and bringing a very high degree of technical or knowledge base credibility.

Things to do to effectively communicate with Travis Kimbrell:

  • Provide clear, specific solutions, and support your position.
  • Present your ideas and opinions in a non-threatening way.
  • Break the ice with a brief personal comment.
  • Be certain to remember to provide specific action steps and details for all involved.
  • Be accurate and realistic, don't over-inflate ideas or outcomes.
  • Be candid, open, and patient.
  • Use the conversation to direct you back to the topic or issue at hand.

Things to avoid to effectively communicate with Travis Kimbrell:

  • Don't use someone else's opinions as evidence.
  • Don't be unrealistic with deadlines.
  • Don't be vague or ambiguous.
  • If you disagree, don't let it reflect on others personally, and don't let it affect the relationship.
  • Avoid being overly task-oriented.
  • Don't be rude, abrupt, or too fast-paced in your delivery.
  • Don't manipulate or bully others into agreeing.