What if I have more questions?

Contact our customer support team at support@institutesuccess.com. They will gladly assist you and answer any further questions you may have.

How do I get into the Facebook group?

For our premium users, we’ll be providing an additional layer of support with our private Facebook group. This group will provide encouragement, camaraderie, and easy access to other communication enthusiasts. And it also gives you a place to get personalized answers to all of your most important communication questions. Just look for a special email from our team with instructions for joining the group. And, if you’re not a premium user, but would like to join us, it’s not too late. Simply contact us and we will help you upgrade.

Will I receive anything in the mail?

Confident Communicator™ is 100 percent digital, so there’s nothing to mail. You’ll find all of the course materials right here. Simply click on Module 1: Connect in the menu to get started.

Do you have a plan to help me implement what I learn?

Absolutely! In the menu on the right hand side of this page, you’ll find your 12-week Confident Communicator™ plan. It will take you through a step-by-step process to achieve more confident communication in the next few weeks. In addition, we’ve packed each lesson with extra bonuses, worksheets, and templates. You can find those in the lesson resources. They’ll help you immediately apply the techniques from each video you watch. So make sure you leave time to do the exercises after each video. I can’t wait to celebrate your results with you!

How should I watch this course?

You’ll get the best results if you view the lessons sequentially. So start with lesson one and work your way through to lesson nine. You can watch the videos, download the audio, or read the transcripts–whichever format is easiest for you. Just make sure to download the note-taking worksheet before you start each lesson. You’ll find those in the lesson resources.