Pam Jefferies, Controller

“As a result of the Engaged Leader program, I now have an increased self-awareness of how people may perceive me versus how I want to be perceived.  It taught me how to communicate even more positively with my team and co-workers by focusing on my words, tone and body language. It also impacted our leadership team as a whole. We now have better communication and handle issues in a more positive way that benefits everyone involved.”